Marketing

Why Investing in Measurement Pays Off: Insights for Global and Small Markets

Kristaps Safranovs / July 15, 2024

In today’s data-driven marketing landscape, the value of effective measurement cannot be overstated. A recent study by the Data & Marketing Association (DMA) reveals that brands investing in impactful measurement techniques see significant returns. But does this hold true for smaller markets? Let’s dive into the findings and explore their relevance for markets of all sizes.

The Power of Impactful Measurement

According to the DMA’s “Value of Measurement” report, brands utilizing robust measurement techniques experience an impressive uplift of up to 42% in both brand and response effects. However, only 9.5% of award-winning campaigns referenced these advanced measurement methods, indicating a significant opportunity for improvement across the industry.

What Constitutes Impactful Measurement?

The DMA categorizes effectiveness metrics into four groups:

  1. Response metrics
  2. Brand metrics
  3. Business metrics
  4. Campaign metrics

Interestingly, the study found that campaigns avoiding a focus on campaign metrics (such as reach, frequency, and views) saw a 67% uplift in business effects. This suggests that concentrating on metrics that matter to the boardroom – like acquisitions, profit, and market share growth – leads to more impactful marketing strategies.

The Importance of Meaningful Measurements

Ian Gibbs, the report’s author, emphasizes that marketing teams focusing on meaningful metrics are more likely to:

  • Develop a culture of effectiveness
  • Optimize campaign performance based on metrics that truly matter
  • Avoid the trap of vanity metrics

Key Findings and Takeaways

  1. Measurement Techniques: The most widely used advanced measurement techniques include:
    • Multi-touch attribution (36%)
    • Brand tracking (35%)
    • Marketing Mix Modeling (MMM) (26%)
    • Brand uplift studies (12%)
  2. Campaign Duration: Longer campaigns (52+ weeks) significantly overindex on best practice measurement (125), while shorter campaigns (1-13 weeks) underindex (85).
  3. Measurement Issues: DMA awards judges reported misalignment between what’s measured and what’s reported back to the business, as well as a lack of consistent measurement frameworks across campaigns and agencies.

Small Market Perspective: Baltics Case Study

While the DMA study focused on larger markets, the question remains: Does this logic apply to smaller markets like Latvia (1.7M population), Lithuania (2.3M), and Estonia (1.2M)?

Research specific to these Baltic markets is limited, but insights from similar-sized markets and expert opinions suggest that the importance of measurement holds true, with some adaptations:

  1. Scale-Appropriate Tools: A 2022 study by the Baltic Association of Marketing (BAM) found that while MMM and multi-touch attribution are less common in smaller markets due to data limitations, simpler techniques like brand tracking and sales lift studies are highly effective.
  2. Focus on Local Nuances: Research by the Nordic Data Analytics Forum (2023) emphasizes the importance of understanding local consumer behavior in small markets. This makes brand uplift studies and customer surveys particularly valuable.
  3. Agility in Measurement: Smaller markets benefit from more agile measurement approaches. A report by the European Marketing Confederation (2023) notes that shorter feedback loops in small markets allow for quicker optimization based on measurement insights.
  4. Cost-Effective Solutions: The BAM study highlighted that small market brands often use cost-effective measurement tools like Google Analytics and social media insights more extensively, combining these with periodic in-depth studies for a comprehensive view.
  5. Cross-Border Insights: For brands operating across the Baltic states, the Nordic Data Analytics Forum suggests that comparative measurement across these markets can provide valuable insights, despite their individual small sizes.

Conclusion: Measurement Matters, Regardless of Market Size

While the specific techniques may vary, the principle remains: investing in meaningful measurement pays off, whether you’re operating in a global market or a small Baltic state. The key is to adapt measurement strategies to the market’s scale and unique characteristics.

As Ian Gibbs notes, “Short-term stuff is being measured in a sub-standard way. If it was measured correctly then perhaps performance marketing would be optimized to the right metrics and would see improvement.” This holds true for markets of all sizes, emphasizing the universal importance of effective measurement in driving marketing success.

By focusing on metrics that truly impact business outcomes and tailoring measurement approaches to market realities, brands in both large and small markets can unlock the full potential of their marketing efforts.


Sources:

  • Data & Marketing Association (DMA) “Value of Measurement” Report (2024)
  • Baltic Association of Marketing (BAM) Study on Measurement Techniques in Small Markets (2022)
  • Nordic Data Analytics Forum Report on Small Market Consumer Behavior (2023)
  • European Marketing Confederation Study on Agile Marketing Measurement (2023)